Technical Project Manager

Our firm is a rapidly growing, venture-backed veterinary emergency company with hospital locations across the USA, with revenue of over $500 Million per year. We are profitable, doubling our size every year, and supported by a multi-billion-dollar investor. Our mission is to help people and their pets when they need it most. We are changing the face of emergency veterinary medicine with a “customer first” mentality.

WHAT YOU WILL BE DOING

This role will be part of the team that is building our custom-built PIMS (Practice Information Management System). Just like there are other generic veterinary hospitals out there, there are several generic PIMS that our thousands of front-line staff (doctors, nurses, and support staff) could be forced to use. However, our organization needed a PIMS that only does emergencies. By building and continuously improving and scaling the system, our team is providing our staff with software that is as reliable and as easy to use as a stethoscope.

WHAT EXPERIENCE ARE WE LOOKING FOR?

• We need an agile expert who is always looking for ways to improve a process. You need to be proficient in various agile methodologies, able to suggest improvements rather than full-on process overhauls.

  
  

• We also need someone who is able to establish collaboration and who is just as comfortable telling product managers to work on their backlog as they are telling engineers to review PRs.

  
  

• We need someone who loves tracking stats like velocity, helping engineers understand their personal velocities, and encouraging them to keep improving. We need someone who wants to see our automated regression suite grow while the number of regressions released to the field stays steady at zero.

  
  

• We want to become leaner and “experimental” in our process and could really use someone who can help establish AB tests and success metrics for features, consolidate that data after release, and work with product and stakeholders to make future decisions based on that data.

  
  

  
  

  WHAT YOU WILL DO

  
  

• Our agile process works somewhat well now, but we’re trying to develop a more reliable sprint rhythm. We are in the process of nearly doubling our engineering team size, and we realize it’ll be difficult to establish reliability without you.

  
  

• You’ll need to help evolve our process; run our sprint ceremonies; keep developers, designers, and QA on task; help product keep their backlog groomed, manage stakeholder feedback; and repeat all the above every two weeks.

  
  

• You’ll mainly work out of our headquarters (White Plains). 2-3 days per week. If our teammates (and their pets) are lucky enough to live near one of our hospitals, they often work remotely from there and that’s totally fine. Occasionally there’s a fun team trip to a new hospital that just came online. These hospital visits help us observe problems (and solutions) firsthand and get a better understanding of what our front-line staff need, and generally just know how they do what they do. The free snacks in the break room are a nice bonus.

  
  

  WHAT SKILLS YOU NEED TO HAVE

  
  

  We hire the best of the best. It is essential that you have expert-level knowledge of Scrum and other software development processes.

  
  

  • 3+ years of experience

  • Scrum expert

  • Competent in XP, Kanban, and Lean

  • Productboard experience a plus

  • Huge fan of spreadsheets and presentations

  • You have amazing communication skills and can network between technology and medical staff to keep the projects running smoothly and on time

  
  

  
  

  
  

  WHAT'S IN IT FOR YOU?

  • Pay Range: $150,000- $190,000 + bonus potential

  • Medical, Dental, and Vision benefits beginning day 1 of employment!

  • 401K with company match.

  • 10 weeks of parental leave with 100% pay.

  • Unlimited PTO.

  • Company laptop and a monthly cell phone reimbursement.

  • Casual office attire, dog friendly, and a kitchen full of snacks and beverages!

  • Flexible hybrid model (3 days a week in office)!

  • Opportunity to grow and so much more!